Frequently Asked
Questions
How do I buy items on Thrif?
- Browse our website and if you see something you like, add it to your cart and follow the steps to checkout.
- Make your payment and enter your deets. We’ll need your contact and delivery information. Once payment is confirmed, we’ll arrange the delivery of your item(s) via one of our trusted courier services.
What are the delivery fees?
Delivery fees are paid by you, the buyer, and will be included in the total payment amount when you checkout online. The amount will vary depending on the size of the package and your location, typically R60 - R250.
Can I return an item?
Currently, we don’t offer returns or refunds but rest assured that all items have passed our quality checks. We should be able to process returns and refunds very soon!