Category: Sellers
What types of items can I sell?
We accept a variety of clothing and accessories in good condition that are within 5 years of purchase:
What condition should my items be in?
For items to pass our quality checks, we need them to be in good condition:
How does collection work?
We use your address, contact details and preferred date specified in the seller form. We’ll get hold of you via WhatsApp to confirm everything before arranging a courier to collect the items from you. Be sure to pack your items in something secure with your name on them and stick to the size packaging requested!
What are the collection fees?
Collection fees are covered by you, the seller, in most cases. The fees for collection are based on the package size, which comes from our courier partners PUDO and Pargo.
How long does Thrif take to process items?
Once we collect, it takes Thrif around 2 weeks to process your items and publish them on our website for sale.
How can I keep track of my items?
Sellers are sent a link to an online Seller Dashboard, provided by us, to keep track of their items from processing to payouts
How long are my items listed for sale?
Thrif will keep your items for 30 days and do our best to sell them in that time.
What happens if any of my items don’t sell?
You have the option to choose whether you want us to donate any unsold items to our donation partner, Clothes to Good, or return them to you after 30 days.