7.1 Cancellation and refund
You are, in terms of section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”) entitled to cancel, without reason and without penalty, your order for the “Items” within 7 days of receipt of the “Items”. In such an instance you:
- Will receive a full refund of the purchase price within (14) days of the date of your cancellation of the order.
- Undertake not to utilise the items in any way.
- Agree that the purchase will be deemed to have been cancelled, and you will be liable in terms of section 44(2) of the ECT Act for the direct costs of returning the Items, such as courier to Thrif’s warehouse in Paarden Eiland.
7.2 Return Policy
Items may be returned only when defective, damaged or if the items supplied are not the same items that were ordered.
If the items are different from what was ordered, this must be reported within (24) hours of delivery. Any damage must also be immediately reported, within (24) hours of delivery.
If you are returning items via courier you must package it carefully so that it does not become more damaged en route.
Nothing in this clause (7) or the Terms and Conditions in any way limits your rights in terms of section 56 read with section 55 of the CPA in any way.
